Online Privacy Policy Agreement

September 28, 2022

TLO Group Inc. (TLO Group) values its users’ privacy. This Privacy Policy (Policy) will help you understand how we collect and use personal information from those who use our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our policy has been designed and created to ensure those affiliated with TLO Group Inc. of our commitment and realization of our obligation not only to meet, but to exceed most existing privacy standards.

We reserve the right to make changes to this policy at any given time. If you want to make sure you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time TLO Group Inc. decides to make use of any personally identifiable information on file, in a matter vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified

by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to TLO Group Inc., any it governs any and all data collection and usage by us. Through the use of TLOGroup.com you are therefore consenting to the use of data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that TLO Group Inc. does not control, nor by individuals not managed or employed by us. If you visit a website that we mention or link to be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose

to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

1. What personally identifiable information is collected from you through our website.

2. Why we collect personally identifiable information and the legal basis for such collection.

3. How we use the collected information and with whom it may be shared.

4. What choices are available to you regarding the use of your data.

5. The security procedures in place to protect against the misuse of your information.

Information we collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various information, such as:

• Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
• information automatically collected when visiting our website, which may include cookies, third-party tracking technologies and server logs
• In addition, TLO Group Inc. may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion as well as the type of browser you are using, IP address or the type of operating system which will assist us in providing and maintaining superior quality service.

TLO Group Inc. may also deem it necessary, from time to time, to follow websites our

users may frequent to gleam what type of services and products may be the most

popular to customers or the general public.

Why we collect information and for how long

We are collecting your data for several reasons:

• To better understand your needs and provide you with the services you have requested.
• To fulfill our legitimate interest in improving our services and products.
• To send you promotional emails containing information we think you may like when we have your consent to do so.
• To contact you to fill out surveys or participate in other market research when we have your consent to do so.
• To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored no longer than necessary. The length of time we retain said information will be determined based upon the following criteria:

The length of time your personal information remains relevant, The length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations, Any limitation periods within in which claims might be made, Any retention periods prescribed by law or recommended by regulators, professional bodies or associations, The type of contract we have with you, The existence of your consent and

our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

TLO Group Inc. does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

TLO Group Inc. may collect and make use of personal information to assist in the operation of our website and to ensure delivery of the products and/or services you need and request. At times we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you through TLOGroup.com.

TLO Group Inc. may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

TLO Group Inc. uses various third-party social media features including but not limited to:

Facebook, Instagram, LinkedIn and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within TLO Group Inc’s. control.

Disclosure of Information

TLO Group Inc. may not use or disclose the information provided by you except under the following circumstances:

• As necessary to provide services or products you have ordered.
• In other ways described in this Policy or to which you have otherwise consented.
• In the aggregate with other information in such a way so that your identity cannot reasonably be determined.
• As required by law or in response to a subpoena or search warrant.
• To outside auditors who have agreed to keep the information confidential.
• As necessary to enforce the terms of service.
• As necessary to maintain, safeguard and preserve all the rights and property of the TLO Group Inc.

Non- Marketing Purposes

TLO Group Inc. greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (Such as bug alerts, security breaches, account issues, and/or changes in the TLO Group Inc. products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children Under 13 Years of Age

TLO Group Inc’s website is not directed to and does not knowingly collect personally identifiable information from children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13) we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communication by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to Info@TLOGroup.com.

If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website and unsubscribe or opt-out. TLO Group Inc. will continue to adhere to this policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. TLO Group Inc. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy policy of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

TLO Group Inc’s operations are primarily located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to The United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows free transfer of data to companies that are certified in the US under the Privacy Shield). By providing personal information to us, you are consenting to its

storage and use as described in this policy.

Your Rights as a Data Subject

Under the regulations of the General Data Protection Regulation (GDPR) of the EU you have certain rights as a data subject.

These rights are as follows:

• The right to be informed. This means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.
• The Right of Access. This means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to: Info@TLOGroup.com.
• The Right to Recertification. This means that if you believe that some of the data that we hold is incorrect, you have the right to have it corrected. You can do

this by logging into your account with us or by sending an email to us at:

Info@TLOGroup.com

• The Right to Erasure. This means that you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of the same. You can do this by sending an email to: Info@TLOGroup.com.
• The Right to Restrict Processing. This means you can change your communication preferences or opt out of certain communications. You can do this by sending an email to: Info@TLOGroup.com.
• The Right of Data Portability. This means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information you can contact us at: Info@TLOGroup.com.
• The Right to Object. This means you can file a formal objection with us regarding our use of your information with regard to third parties or its processing where our legal basis is our legitimate interest in it. To do this please send an email to: Info@TLOGroup.com.

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach, and we will contact you if your personal information is ever at risk. For more details regarding our security protections please see the section below or visit our website at TLOGroup.com.

Security

TLO Group Inc. takes precautions to protect your information. When you send sensitive information via our website, your information is protected both online and offline. Whenever we collect sensitive information (e.g., credit card information) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information online, we also protect your information offline. Only employees who need the information to perform a specific job (For ex: Billing, Investigations or customer service). are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent the loss, misuse, unauthorized access, disclosure, or modification of the user’s information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build user’s trust and confidence in the internet and website by providing simple and secure access and communication of credit card and personal information.

Processing

The TLO Group Inc maintains and retains the right to apply a credit card processing fee. This fee is in conjunction with the fee charged to the company. The processing fee will be applied to any product or service provided to the client at a rate of 3.5% for the use of a credit card or 1.5% for the use of a Debit card. This rate will be applied to each individual transaction.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy agreement. If you are not in agreement of our terms and conditions, then you should refrain from further use of our website. In addition, your continued use of our website following any posting of updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone or mailing address.

Email: Info@TLOGroup.com

Telephone Number: (866) 316-0833

Mailing Address:

TLO Group Inc.

2 Clover Meadow Ct.

Holtsville N.Y. 11742